Royal Tree Service LLC
At Royal Tree Service LLC (“Royal Tree Service,” “we,” “us,” or “our”), accessible from https://royaltreeservicekc.com, the privacy of our visitors and customers is a top priority. This Privacy Policy explains the types of information we collect, how we use and protect it, and your choices—including how we handle phone numbers and text messages sent through our dedicated business number.
Business contact details
Business name: Royal Tree Service LLCWe may collect personal information that you voluntarily provide when you:
This information may include:
We also collect information automatically when you visit our website (see Log Files and Cookies below).
We use the information we collect to:
We will never sell, trade, or rent your personal information to others.
We use two-way text messaging so we can communicate with customers about their jobs. Messages may be sent from our dedicated business phone number using our field-service software and messaging providers (currently Jobber and its telecommunications partners).
If you opt in, you may receive texts about:
Message frequency varies. Most customers receive a small number of texts around each quote or job (typically a few messages per scheduled visit, and more only if a conversation is active). We do not send high-volume marketing blasts.
Message and data rates may apply. Those charges are billed by your wireless carrier, not by Royal Tree Service LLC.
Consent to receive text messages is not a condition of purchasing our services. You can get a quote and hire us without opting in to SMS.
We collect SMS consent only when you clearly agree, for example by:
We use your mobile number to send the messages described above and to receive your replies so we can schedule and complete your work. Information you send by text (for example a gate code or photo of a tree) is used only to provide the requested service and related customer support.
We do not sell or share mobile phone numbers, SMS opt-in data, or texting consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except the vendors that must handle the message in order to deliver it (for example Jobber and the mobile carriers). Those vendors may use the information only to provide messaging and related services on our behalf.
You can cancel SMS messages at any time by texting STOP to our dedicated number. After we receive STOP, we will send a one-time confirmation and then stop promotional and automated texts to that number. You may also ask us to remove you by calling (816) 825-3839 or emailing royaltreeservicekc@gmail.com.
Texting START or YES to the same number will typically re-enroll you if you previously opted out.
Opting out of texts does not cancel scheduled work and does not delete your customer file. We may still contact you by phone or email about an active job when needed.
Text HELP to our dedicated number, call (816) 825-3839, or email royaltreeservicekc@gmail.com for assistance with the messaging program.
Our SMS program should work with major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Like many other websites, Royal Tree Service LLC uses log files. These files record visitors when they visit the site. The information collected may include:
This information is used to analyze trends, administer the site, track user movement, and gather demographic information. It is not combined with your name or other contact details to identify you personally.
Our website may use cookies to enhance user experience. Your browser stores cookies on your device for record-keeping purposes. You may set your browser to refuse cookies or to alert you when cookies are being sent. Some site features may not work as intended if cookies are disabled.
We may use trusted third-party services to operate our business, including:
These providers receive only the information they need to perform their services (for example, a phone number so a reminder text can be delivered). They have their own privacy policies. We do not allow them to use your information for their own marketing.
We may also disclose information if required by law, to respond to a valid legal request, or to protect the rights, property, or safety of our company, customers, or others.
We keep customer information only as long as needed to provide services, maintain job and billing records, resolve disputes, and meet legal or tax requirements.
We implement appropriate technical and organizational measures to help safeguard your personal information, including restricted access and use of reputable service providers. No method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
If you have submitted personal information to us, you may request access, correction, or deletion of your data at any time, subject to records we must keep for legal, tax, or job-history purposes.
To make a request, or to update your phone number or communication preferences, contact:
Missouri residents and residents of other states may have additional rights under applicable privacy laws. We will honor requests as required by law.
Our website and services are intended for property owners and adults seeking tree-care services. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
Questions about this Privacy Policy or our text-messaging program:
Royal Tree Service LLC
Phone: (816) 825-3839
Email: royaltreeservicekc@gmail.com
Privacy Policy: https://royaltreeservicekc.com/privacy-policy/
Terms of Service: https://royaltreeservicekc.com/terms-of-service/